Benefits
- Reduce patient attrition by building rapport and trust through long-term care navigator relationships
- Reach more rising-risk patients with multiple chronic conditions who may be unaware, unable, or unwilling to access the care they need and help prevent them from becoming high-risk patients
- Increase utilization of existing CCM programs by reaching a larger population of patients without adding more clinical resources
- Capture incremental practice revenue and remain competitive in risk-based healthcare models
- Task shift non-clinical work to help reduce physician and staff burnout